Accessibility & Cookie Policy

A1. Our Accessibility Commitment

1st Healthcare Group Limited is committed to making our website accessible to all users, including those with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as required by the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

VISUAL

Screen Reader Compatible

Our pages use semantic HTML and ARIA labels for screen reader users.

NAVIGATION

Keyboard Accessible

All functionality is accessible without a mouse using keyboard navigation.

VISUAL

Colour Contrast

Text meets WCAG 2.1 AA contrast ratio requirements throughout.

CONTENT

Readable Language

We use plain English and avoid jargon wherever possible.

A2. Known Accessibility Limitations

We are continually working to improve our website. Some areas may not yet be fully accessible, including:

• Some older PDF documents may not be fully screen-reader compatible

• Some third-party embedded content (e.g., maps) may not meet all accessibility standards

We are working to address these limitations. If you experience any accessibility barrier, please contact us and we will provide the information in an alternative format.

Accessibility issues? Email us at info@1sthealthcaregroup.co.uk or call us and we will make reasonable adjustments to ensure you can access the information you need.

C1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences and improve your experience. Under the Privacy and Electronic Communications Regulations (PECR) and UK GDPR, we are required to obtain your consent before placing non-essential cookies on your device.

C2. Types of Cookies We Use

ESSENTIAL

Strictly Necessary

Required for the website to function. Cannot be disabled. No consent required.

PERFORMANCE

Analytics Cookies

Help us understand how visitors interact with our website (e.g. Google Analytics).

FUNCTIONAL

Preference Cookies

Remember your settings and choices (language, accessibility preferences).

MARKETING

Targeting Cookies

Used to deliver relevant content. We do not currently use advertising cookies.

C3. Manage Your Cookie Preferences

You can manage your cookie preferences below. Essential cookies cannot be disabled as they are necessary for the website to work.

Essential Cookies

Session management, security, basic functionality

Analytics Cookies

Google Analytics - helps us improve our website (anonymised data)

Functional Cookies

Remembers your preferences and accessibility settings

Save Preferences / Accept All

C4. Third-Party Cookies

Some pages may include content from third-party providers (e.g., embedded maps, social media buttons). These providers may set their own cookies. We have no control over these cookies. Please refer to the relevant third-party privacy policies for further information.

C5. How to Control Cookies via Your Browser

You can also manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. For guidance, visit:

• Google Chrome: Settings -> Privacy and Security -> Cookies

• Mozilla Firefox: Options -> Privacy & Security -> Cookies

• Microsoft Edge: Settings -> Cookies and Site Permissions

• Safari: Preferences -> Privacy -> Manage Cookies

1st Healthcare Group Limited - 2025

Registered in England & Wales

Company Registration No; 12248763              

Registered Address: Unit 29 Highcroft Industrial Estate, Enterprise Road, Waterlooville, England, PO8 0BT

Policies last reviewed: May 2026  |  Questions: info@1sthealthcaregroup.co.uk